What We Collect and Why We Collect It
When you create an account, we collect your name, email address, phone number and a copy of identity verification documents where required by applicable rules. During a deposit or withdrawal through JazzCash, Easypaisa or Raast, we log the transaction reference, amount, wallet number and timestamp —
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enough to verify the transfer and reverse it if something goes wrong, but we do not store your full mobile wallet PIN or banking credentials. We also collect browsing data: pages visited, session duration, device type and IP address. This helps us keep the lobby stable
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and detect unusual access patterns. You can request a copy of everything we hold about your account by writing to our support address. We retain account records for as long as your account remains active and for a period after closure as required by applicable law
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in eligible regions. Data is not sold to third parties. Where we share information with payment processors like JazzCash, Easypaisa or Raast, it is only the data those processors need to complete your transaction. This policy applies to all account holders accessing our platform where local
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law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.